Banyan Bar & Kitchen

Food was alright but took 3 and a half hours to get food and 3 drinks. Felt like the food order was delayed for ages so that we would keep ordering drinks. An obvious tactic that many of us did not appreciate.

Everything was brilliant, cannot thank Julian enough for such a wonderful day. He was incredibly attentive, kind, and just a lovely person to be around!

Had a meal there for my birthday. We had to pre order and the food was ready about 15 minutes after we arrived, the staff were lovely and gave us a sparkler candle for my birthday cake Vegetarian options: Greenhouse burger

We travelled from Cumbria to watch a show and called ahead to inform we were held up in traffic and would be late for our reservation, but were reassured not to worry. Despite a delay to food service due to a fire alarm in The Corn Exchange building (which meant the gas supply was automatically disconnected and the kitchen had to temporarily close), the waitress who served us kept us informed and looked after with delicious cocktails. The 2 for 1 cocktail offer was great value and we tried our first Caramel 'Old Fashioned' after our waitress suggested we should. I was hesitant, but I am glad we did. They were delicious! The only reason I haven't given the full five stars was because we had to wait for over ten minutes at the entrance to be seen to by a member of the team. In the end my husband went inside to try and find someone but it felt less friendly than we feel it should have. Whilst we appreciate that it was very busy, we would have given the full five stars if someone could have just acknowledged us. Luckily, as soon as we were shown to our table, the waitress allocated to us turned everything around. We feel bad for not remembering her name, sorry!!! Banyan was recommended to me by a friend and it did not disappoint. Friendly, super efficient and the food was well worth the wait. We will be back!

It seemed a nice place to go for cocktails, but I wasn't sure if I liked any because I've never really heard of any before so I asked for captain Morgan- didn't have any, my partner asked for a light beer but was told that the taps are for show they don't actually work so they didn't have beers in. Won't be going back unfortunately.

Extremely disappointing, on entering were told by the staff that we could sit anywhere only to be told 20 mins later that the table we were sitting at was booked and we had to leave, we pointed out that this was not acceptable as we had just bought a bottle of wine and could not leave , we were then told that they could try and find us another table but the bar was very busy or we could sit outside. We were told that the table that we sat at was for food orders and we said that we were ordering food only to be told that they were extremely busy and not to bother ordering any food. Whole experience very upsetting, made to feel like we were second class citizens due to their mistake. We were told we could sit outside in the smoking area and when we said that we are not smokers we were reluctantly offered another table inside infront of the door with a draft every time the door opened. Shocking customer service skills definitely not returning!.

Visited in March 2020

Hallie Codie was a sweetheart