Banaras

Good

A fantastic Indian takeaway — ordered for 9 of us and it was delivered in 50 mins. Excellent prices, all the food was full of flavour — so many options and all very tasty, fresh and delicious!! They were so friendly over the phone and the delivery driver was super lovely too. Highly recommend if you’re looking for a delicious takeaway in the area. They even brought us some wine, so thank YOU again for that!!!

Absolutely awful service!!!! Do not recommend using Banaras if you want a decent curry. Have used this establishment for over 4 years when it was known as Taj, as regular customers we didn’t question trying the new ownership. Ordered a takeaway over the phone and the man on the phone hardly spoke a word of English, which wouldn’t have been a problem if he was polite. We’re patient people & We repeated the order about 10 times and checked he’d got it correct in the end. After 2 & a half hours of waiting for the food to be delivered we rang and asked how long it would be, it took another half an hour to arrive. When it arrived it was a completely different order! We phoned straight away to be greeted with the same person who couldn’t understand what we were saying, kept trying to get us to order more food (and pay for it) he couldn’t understand at all that the food we had paid for isn’t here and it’s the wrong order! We had to speak to the delivery driver in the end to translate & we asked for a refund. The manager then got involved and said give me my food back then… which we gladly did because it wasn’t the food we ordered! Shock to find 5 days later still no refund! Had to go in tonight to request the refund in person which they still argued!!! Very disappointed, loyal customers now lost and now using a different restaurant. Highly suggest getting someone to answer the phone with a strong knowledge of the English language & customer service skills.

Had a take away. Have been up all night with a bad stomach cramps. Wasn’t enjoyable food at all. Will not be using again.

Visited friends and went to this Indian. Fantastic food. Staff were very attentive and meals were lovely. Plates were well presented and able to easily meet the needs of a large appetite. Thank you for a great evening!

We love the Taj, it's our local (ish) Indian that does fabulous food. We have takeaway more often but sometimes like to dine in. Always great service and lovely food.

Good indian taste in a lovely lo

Had takeaway from here at the weekend after reading good reviews Ordered 2 different curry dishes a vegetable dish, rice, and naan Very disappointed !!! Taste of curry was lovely but was let down by the chicken !!! Chicken in one dish was inedible, hard and chewy In the other it was a little better but still chewy and unpleasant On a positive note the vegetable dish and naan were really tasty and fresh Sorry but won't be returning