Paid for VIP on a Saturday evening for my fiancées birthday. Arrived at 10.30 to be told the DJ wasn’t there and to come back in an hour. Returned at 11.30 to be let into an empty club. No DJ appeared until 1am. I asked the lady in change what was going on and she mentioned there was meant to be a London event which was cancelled and she ‘forgot’ she had my table booking until we arrived. I asked for a partial refund as we should have been made aware and we waited until 1.30 and was still in an empty club. We had lots of alcohol left in our bottles. The bouncer got aggressive and said he was dispensing it into plastic bottles however I explained we wouldn’t be able to get into any other clubs with plastic bottles full of vodka. I was told by ladies on the desk that it was shocking service we had received and to email the management. I emailed management twice with no reply. I also messaged on Instagram twice with no reply. Shocking service. Birthday ruined!
Came here with some mates at midnight for a night out and it was shut on a Saturday, with no warning
Yesterday we went to this nightclub and the security guards were forcing the girls to take off their coats and wouldn't let them in unless they took them off. Then the people inside were not allowed to talk to the people outside, and the security guards were blocking the doorway and cursing at the customers who didn't take off their coats. There was a girl wearing a blazer and said to the security guard all I have left underneath is my underwear and the security guard said no you have to take it off or leave. Me and my friends left eventually, will never come back again.
Bouncers were rude for no reason, worst experience I’ve had from any club
One of the worst bar to be at.These people charge entry fees and the security doesn't allow you to be in, even though you have all your documents. Security is racist.
This place is absolute dogshite. No one in their right mind should go there honestly. You pay £11 to get in this place and then you are forced to pay another £3 to check your coat in. A pint of Corona costs £7. Just go somewhere else.
Hey, they lost/misplaced my coat and asked me to wait till the end to get my coat and at the end they just forced me to leave and told me to text them on Instagram regarding the same and when I texted them on Instagram, they blocked me. SUPER RACIST AND RUDE!
Fui 23:00 con mi pareja con previa boleta y el lugar está cerrado.. SCAM tener cuidado al solicitar entradas… “no pagar nada para entrar”… lamentablemente porque no somos del lugar y esperábamos tener una buena experiencia en Birmingham !!
Terrible place! Paid for the cloakroom to leave my jacket and they gave my jacket away to someone else. Was given a contact number to call and they have ignored all of my calls and messages. Asked to be reimbursed because how can you just give away someone’s jacket when it’s got an allocated ticket number. Terrible club and would not recommend