Backyard

Surprised by the great taste of the biscuit sandwich

Wow where do I even begin with this hot mess express. So right out of the gate this place seems completely disorganized. At first we’re told we can’t split checks, which seems odd for a place that basically caters to college kids but sure that’s fine. Then we’re told we have to leave a credit card just to get a table, again strange but ok. So we get our table and the first thing I’m asked for is my card to start a tab. Umm ok? Well I don’t have it cause I was told we wouldn’t get this table without handing it over. So we order our drinks, and not even 5 min into being there we’re told we have to move tables cause they’ve apparently sat us at one that was specifically reserved. How did y’all not know this 5 min ago when you put us at this table? Can they not sit at one of the other empty tables (of which there are many available) around us? Ok well this point we’ve decided we’re just gonna stay for one round and move on. So we get our drinks and then to save some time ask for and pay our tabs. Kind of surprised by the “facility fee” and automatic 25% gratuity for a group of 4 when the facility is mediocre at best and the service sucks but again, ok whatever. AND THEN after all that, not even 15 min later, someone from the restaurant comes over and has the audacity to tell us we have to MOVE TO THE BAR TO FINISH OUR DRINKS. Are you for real right now?? Never in my 33 almost 34 years of life have I ever had to move to the bar to finish food/drinks immediately after closing a tab. I said that I’ve never had to do this before and because I had an opinion I was told by said employee he didn’t appreciate my “hostility.” Sir that’s not hostility, that’s just facts. Turns out their people messed up with the table assignments, but instead of troubleshooting that first they went straight to blaming the customer. Oh and no one ever showed up for that other “reservation,” they just didn’t want us sitting there. Altogether, this place is a joke and now it makes total sense why the place is half empty on a Saturday during an NFL playoff game. Please do do yourself a favor and avoid this train wreck.

On Wednesday it Free game night all games are free. Food and service was good