BackDraft Pizzeria

Pick up was 15 minutes late as to what was quoted. Person working had an attitude when I asked about where the food was. Kept telling me 5 minutes. Slow service and unacceptable. If you are behind, you should communicate it honestly and forwardly.

Amazing chicken wings! And the specialty Shroom pizza is delicious highly recommend this place!

Canceled my order after 1.5 hrs of waiting

Ordered the pizza rolls. They were good but for some reason they came in a order of 3. Absurd and bad procedure. Pizza rolls are a shareable item and who eats in 3’s? Charge more and offer four. Bad way to cut corners and try to improve margin.

BAD BUSINESS - DO NOT LET THEM STEAL YOUR MONEY LIKE THEY DID MINE! I placed an online order and when I did it said there may be longer than expected wait times - fine. The web ordering app texted me a login code and I even received a 2nd text when I placed my order at 730 PM confirming my order. Then I never received any other correspondence from them. By 845 I go to the truck anyway and they were closed but still charged me!! The website said open until 9 PM on this day. I immediately called and left a message explaining the situation and asking for a call back and a refund. No response and it has been 5 days. I have called back numerous times during business hours and nobody picks up. At 1st the charge was pending so I was sure it wouldn't go through but it sure did! Don't let them scam you like they did me. Why would you close early when there are still outstanding orders?! Terrible business practice.

My absolute favorite pizza spot in all of ATX. Seriously, YUMM!!!

Some of rhe best damned pizza I've ever had.

Placed and paid for an order. Walked over 40 minutes later and was told power was out and they weren’t taking orders. Employee wasn’t able to cancel it so said he would have to contact his manager to get me a refund.

Above and beyond... thank you for the awesome Austin experience ❤️