A&W Restaurant

Came through at 7:45pm on a Friday night. Both employees were outside smoking next to the building with headsets on. When I went to order they informed me “we can’t take any order because our system is down”. Very rude and unsympathetic. I literally went miles out of my way to get this food and what a waste of gas and time. There is also a sign on the order board stating “ice cream machine is down”. Took my $41 order across the street to White Castle. If I were you, I wouldn’t even bother trying to eat here.

Went there this weekend and they had no burgers, no chicken. You could only order Long John Silvers. The guy at the register when we walked in was rude as heck! When he explained they had no burgers and that's what we came for it took a minute for all 4 of us to change our order...he walked away and the lady took our order..while we waited 20 mins for our food they got in an argument about shrimp in thr back! Thr restaurant was DIRTY! There was literally chunks of something under the soda machine. Dirt everywhere! Ewwwwwaaaaa...couldn't pay me to eat here again and the workers were almost reason enough to not go back!

Managers and staff are unprofessional, ghetto. Food is cold and nasty. This place just needs shut down at this point. No point in these people having a job if they just gonna serve nasty food and waste people’s hard earned money

Not even a real a & w!!! Doesn’t have all the menu items! Mostly long John silvers. And the employees are rude! Especially the lady at the drive thru.

Got the chili cheese dog. Do not recommend just soupy soggy meh dog. Root beer float was good.

Just stopped in for lunch. Ordered a A-1 combo posted at $7.99. Cashier rang up my order at $10.08. I thought that something wasn't right because dine in taxes on the posted amount does not come up to $2.09. She said that the drink is separate. The sign clearly says that "combo includes fry and drink". Another employee said that it is posed wrong and needs to be changed. Another very impatient and extremely rude employee came over and was griping about my asking questions and said that she didn't want to discuss it and told the cashier to just give it to me for the posted price because she didn't want to deal with it. Well, at this point, I was not going to patron the establishment. As I was leaving, I stated that this is what Dollar General was in trouble for. Posting one thing and then charging something else. It's illegal. When I was leaving, she called me a weirdo as I walked out of the door. Wow. So unprofessional. So uncalled for. Arby's got my dine in business. $8.69 with dine in tax is $0.65 so apparently A&W was trying cheat me for roughly $1.50. If they do this to everyone, look at what they scam by the end of the day. Unreal.

They have you pull around to fake the timer, which makes it take longer. 20 minutes for burger and fries. Not great tasting

Not great

We ordered (2) three piece fish combo The food was horrible. The food tasted like old oil. We tasted it and threw it in the trash. The drive-thru young lady was pleasant but food was not. Horrible is being nice.