Avenida Restaurant

Friendly staff, and great food. Someone recommended the Crispy Pata and it didn't disappoint.

We will never return to this restaurant. This review is about management's poor customer service. The manager on treated my 91- & 89-year-old parents as liars, refusing seating at the indoor table we had reserved & insisting they sit outside on a 48-degrees night! And the manager claimed he would do the same to his own mother, even at my parents' ages. The situation: When leaving home, my parents discovered Mom's wallet was missing, containing her Vaccine Card with the dates of her 3 shots. Thus, when asked for proof of vaccination & an I.D., only my Dad & I had them. Mom received each of her immunizations at the same appointments as Dad, which they stated & affirmed. The hostess was apologetic about having to follow the restaurant's policy, & respectfully offered to consult the manager. The man acting as manager came over to the entrance without any warmth nor sign of knowing what the issue was. No matter how we tried to come up with a reasonable solution, his response was a repeated insincere "I'm sorry. Anyone without proof of vaccination has to sit outside." Like a broken record, over & over. And he claimed he would treat his own mother that way--even if he knew she had been vaccinated. I believe the manager would not be put in that role in normal times; he seemed unable to (1) address his customers with concern & respect; ((2) understand the difference between a Law and a Policy; and (3) exercise intelligence & discretion--weighing the likelihood that the elderly customers in front of him were honest. He refused to contact anyone with more authority. Manager doesn't seem to care about the restaurant's reputation. I am taking the time to post this review of bad customer service to help him in his effort to get himself demoted. Praise to the hostess, who looked for solutions & also thoughtfully offered my mother a chair. She's a "keeper."

Delicious food! We had the baby squid, the ceviche, lechon kawali. Everything was so good and we had great dining experience.

Terrific upscale Filipino cuisine. We will definitely be back!

Great flavors! Each dish comes with a pretty good portion. We have 5 people ordered 6 dishes. Plenty of food left to take home. Great for family or friends.

the food was good. But the environment is extremely loud. I wish it could turn off the background music. It makes us really hard to communicate.