don’t come here if you want an actual pretzel, all they have are the bites and they refused to make fresh pretzels, and rung me up for something i didn’t order instead of fixing the situation. very poor customer service. i’m sorry it’s so hard for them to operate their business but people deserve better treatment than that.
I was going to place an order for a Snack Stadium for a Super Bowl party. They don't have online ordering, like other locations. As such I tried to call in my order but they don't answer the phone. Ordered a roast beef sub platter from Jersey Mike's for the same price. Probably better off!
I went today to this woodstock location, and young teens were working , let me tell you. When customers walked In they make fun of them whispering rude stuff about them all making it so obvious some comments were about us and who ever walked in ,. While the young man tall laughed when we came in then whispered stuff to the cashier guy talking smack about us really loud and again very obvious. These kids or "adults" are so immature, loud and rude very unprofessional. They need some training or fired something made me and my kid very uncomfortable never going there again. Corporate should watch the cameras to see how immature they act . Smh ... also the dought was half raw for hotdogs and greasy for the small pretzel bites, place wasn't cleaned. Wonder why Noone has called manager or corporate about this location
this is terrible all of them are burnt it’s so sad i gave this place 2 tries already… the employees are on their phones the whole time and rude. they mumble and the food is terrible. i hate wasting money…
They advertised that they would sell the buckets of pretzels, so when you go to order them, they would not sell it to me. They wanted you to buy the small containers which would cost more money refused to sell.
Seems the employees like to stop producing pretzels 2 hours before close.