Wish I could give zero!!! Order two original pretzels… both were cinnamon in which this young boy grabbed with his hands not a napkin. Then asked for a few cheddar cheeses and he was so busy making jokes and fudging around with the co workers that he didn’t put them in the bag… WHILE in conversation with him about it. Gives a bad name for all young adults trying to work. While the rest of them were on phone. ALONG with a bunch of mini hotdogs sitting on the counter the whole couple hours we were at the mall. I will never eat at all aunt Annie’s as long as I live while that was the main reason we choose this mall.
Poor quality and bad customer service. My order was burnt and it actually hurt my tooth. When I brought it up to their customer service line the rep didn't bother to make any effort to act on my complaint. Over the years Auntie Anne's quality has decreased therefore this is the last time I'll be wasting my money here.
La peor experiencia, había una chica llamada Andrea, me atendió súper horrible. Espero que eso mejore
Orel was extremely rude, I asked him for pretzel nuggets and he told me they were only making pretzels I waited for my pretzel and noticed the people behind me were given pretzel nuggets. After he saw my face he realized I had noticed and tried telling the rest of his coworkers and gave me a RAW pretzel. I will be seeking legal action
Location is so hit and miss on quality it’s worth not batting anymore
La peor atención y el peor personal atendiendo a los clientes
Great donut dots and pretzel flavors I also like that the food is always fresh would definitely bring family friends to this location
He comprado en varias ocasiones, sin problemas, buen producto. Pero hoy me paso algo muy inusual con el personal, según era el manger. La pregunte si aún estaba abierto, sorprendido del gesto del chico, un gesto bastante grosero. Le pregunté porque estaba molesto solo quería saber si estaba abierto. Automáticamente le hablo unos de los empleados en la caja y le dijo que no me vendiera. Le pregunte de nuevo porque y el simplemente me dijo que no. Discutimos pero no iba a caer en su juego. Veo que tienen muchos comentarios negativos no se porque no hacen nada. Quizá sea hijo del sueño no lo sé, pero no justifica el trato del tal manager!!!!!!! Tienda frente a STEPS!!!