What happened to getting your good old fashion mall pretzel? I am currently standing in line and no garlic parma, no sour cream and onion and the soda machine is not working? Why be open if nothing here is working or what is on the menu is not on the menu? At this point there isn’t even a reason for this place to stay open.
Staff was friendly, but there were three guys and two were standing around while one cashiered. They were not making pretzels, only pretzel bites...
Went back to Auntie Anne’s today and they’re WAY better than I remember. Customer service was amazing, super short wait times, and the snacks were delicious. I definitely recommend stopping in!
Every time we get pretzels, they are burned!
Cold and stale, every time
They didn’t have cinnamon sugar bites and then told us they would be ready in 10 minutes but when we came back they told us another 12 minutes. When we came back after 12 minutes no one was there and we’ve been waiting for a while. Bad service.
Decided to stop at this place because I work in the area and was nearby. You would think that they would have food prepared for the lunch rush no such luck. The food was subpar. And I had to wait almost 20 minutes for my order…. trash.