Auntie Anne's

This is inside the mall.. if you are in luck you might get the plain pretzel and nuggets.. its always a chaos there

Was served my pretzels w a dirty look for no reason, all they got here is attitudes and barely any pretzels. Wait time: 15 minutes. Expect: disappointment, discomfort, and a side of stank eye

Worker claimed they discontinued sour cream and onion pretzels. Clearly still on their menu board as well as the website.

With a line of people waiting for their food that they’d already paid for, I watched three employees run around like chickens with their heads cutoff making random food to fill their case. The people in front of us waited 30 minutes for something that they were told would only take ten. Complete lack of professionalism and respect. You’d be better off making your own pretzels, you’d get it faster and it would taste better.

The quality has dropped incredibly. I ordered the usual soft classic pretzel( cinnamon brown sugar )with a caramel dip and paid a whopping total of 8USD approximately with the tip. The dip was extremely sweet for my taste and the pretzel tasted dry and hard. I am not certainly gonna go back! Hugely disappointed!

I tried to send pretzels on two separate occasions and this store does not acknowledge the orders and when you call the phone number the recording indicates you have to text. After texting, you get an error that your text did not go through because it's a landlines! Very disappointed 11 year olds, since these were for their birthday!

I placed a large order last week for a resident event this evening. If you use their catering service it goes through EZ Cater. I was a little worried at first but after speaking with the staff who followed up after the order was placed I felt much better. The communication I received from EZ Cater was great as well. The order was delivered on time and everything was correct. They even remade some pretzels that were accidentally burnt to ensure customer satisfaction. The event was a huge success and everyone loved it! I would highly recommend this location for any catering needs!

Elizabeth is wonderful and Provided a great rememberable customer service experience.

Pretzels and nuggets are always hot and fresh. Workers are nice and friendly.