Auntie Anne's

This is a nice spot to pick up a pretzel before your flight.

Would give 0 If I could. Currently at DFW Terminal D. Place an order for 5 pretzels which was a pepperoni pretzel. One of the employees, Fiker T, took my order. He proceeded to inform a lady by the name LLibera. She had to be told more than once what my order was. I was given my pepperoni pretzel and told it’ll be 10 minutes for the rest. Return and pick up my order. Realized that I was missing one original pretzel, I made sure to double check against my receipt to make sure I had all pretzels and I didn’t Return to inform them that was missing one Pressel, a problem to see that the lady by the name of Liberia was very unprofessional, got an attitude and claimed that she gave me all my presents. I tried to inform her that I did not receive my pretzel. She became very rudely, loud and unprofessional. Being the bigger person , I asked for the manager’s number , guess what it was a bogus number . But there’s ways around that.

The Cashier in terminal C is Yelling!!! Service sucks, as long as I like the food. I’m not spending money to get yelled at. It’s just insane

"Refreshing Lemonade" without ice? Yes, Hot Lemonade. The service was terrible.

Rude woman at the register in terminal A. was on her phone the entire time while I was waiting, even looked at me then just went back on her phone and another employee had to come and ask if I needed help. Other employee then had to tell the rude woman at the register to help me out cause she wasn’t doing anything but being on her phone!! Then proceeded to act like she hated her existence while taking my order smh bad customer service. The other employee on the other hand was great

Wow. Nasty. Cashier chomping on gum and grabbed my cinnamon bites over the top with his bare hand touching the food. He would not sell me a small because he was told if there were none than he had to sell the bigger size. What???? You can’t make a small from a large? Then you need to give a large and charge a small. There were other workers but he would not ask and said he was new when I told him I only wanted a small. Terrible customer service and hygiene. Need to turn this into health department.

Overcharged me for meal, no ice apparently for fountain beverages. No pretzels, just bites.

Amazing friendly staff

Girl at the counter was very rude. Lacking in customer service.