Auntie Anne's

We were told it would take 7 minutes for our cinna bites to be ready. It took like 15 minutes. No apology or no offer for a drink. The while the manager is in the back on his cell phone. Having a full conversation on his AirPods. When it was finally done instead of him fixing ours immediately so we could be on our way the manager proceeded to make several containers. Unprofessional good customer service is hard to find. Some people should not be in customer service

Awesome service Fast and efficient kept up the great work

Past week everyday sold out on mini dogs. after being told no we not making new ones. how can you be sold out every day????

Half the cup was full of sugar and cinnamon and salt the pretzels were salty

Terrible service. Workers are rude. Ordered original nuggets, told wait would be 7 minutes. The 4 staff members were fooling around like children while I waited 20 minutes and they made cinnamon. This location needs new staff.

I have finally learned my lesson. I will never go back to this store! I’ve encountered too much unprofessionalism…..girls having an attitude when I ask a question, on the phone shopping and sharing comments of pix using profanity while I’m standing there waiting on service, young man rolling dough with his bare hands and eating a salad at the same time, immediately being offered a refund as a resolution when asking a question about the presentation of the food, lying stating there is no manager available….. I could go on and on. Who owns this place?

Would give 0 stars if I could! Horrible service girl at the counter was super rude and yelled at us that what you see is all we have. Bunch of employees just sitting and standing around joking and being loud. Not mention wearing clothing with profanity on it. Just all around not professional or acceptable.

Did not find the minus zero stars. I will give this store -5 they are rude. Cups are almos half or half sugar. Lazy workers...unprofecionals and giving bad service. The brand is going to the floor. It has been my favorite since it was 99 cents a cup. Me as millons of costumers are leaving this habit. One of my order in the picture

Two mornings in a row at approximately 11:20-11:30 no one was available store front empty

Worker was rude, she stated she was closer and that she was there alone. Which I understood but there were pretzels already made and she could have kindly stated “ I am here alone these are the only pretzels available I’m sorry for the inconvenience!” I don’t know customer service is so hard for people now days smh.