Arizona Wilderness DTPHX

Wilderness is probably one of my favourite places in Phoenix. Great food, friendly staff, outstanding location and atmosphere, and to top it off a wonderful selection of beverages. Dog friendly, kid friendly, and great for groups too. Indoor and outdoor seating are available too. Outstanding and brilliant.

The food here was amazing, but every single person in my group was charged extra without disclosure or consent. I was told I was “closed out already” when I went to close my tab, and I just checked my card and had an additional $25 charge that I did not acknowledge or approve in addition to my total (literally 40% of my total). Everyone in my group had similar unapproved charges. LOOK OUT!

At first, this place seemed pretty nice, a group of friends and I came here for mostly just drinks, although some got some food that I won't comment on. The big red flag for this place was how they handled open bar tabs. The group of us had been there for a few hours, most of us with open bar tabs, close to the bar and fairly regularly getting drinks. At one point, my brother and I had gone up to get another drink and told the bartender to put it on each of our tabs, at which point, he told us our tabs where closed. Neither of us had closed are tabs so we were confused by this and asked if one of our friends had come up and closed our tabs for us, to which the bartender said no. He then proceeded to tell us that "when a tab sits for too long it automatically closes you out and adds a 22% gratuity to the overall tab". We immediately addressed this and stated neither of us had intentions of closing our tabs and did not authorize the 22% gratuity(my brother had been tipping the bartenders in cash already when he would go up for a new drink prior to this) plus there was a "auto close out fee" for the tab, that was roughly $10 added to our tabs. Both of us stated that this was very strange and that we have never encountered this before. The bartender stated that it was due to how long the tab had been open and that it was just their system but there is no where posted that this was a policy. The only thing that was posted regarding open tabs was that if any tabs remaining were left open "at the end of the night" that there would be a 22% gratuity added to open tabs. The bar closes at 10pm, and we both started this conversation with the bartender before 9:30pm. At this point we were both pretty annoyed and asked to "officially" close out our tabs but for them to remove the "open tab" fee and automatic 22% gratuity. The bartender did do this but also did not at any point apologize for this, and frankly his attitude was that what we were concerned about wasn't important enough to him. After this we went to our table and told our group to all make sure they checked their tabs, and after doing so, had confirmed they had done it to all of our open tabs. We were a group of 9, this was so underhanded and shady, it left everyone with a bad taste in our mouths. Unfortunately won't be returning here again due to the staff members lack of care as well as the unethical practices they take in taking people's money.

Great laid-back atmosphere. Really good food

Great fresh food, great service, great vibe!

Great beer and food. And it is the time of year for the patio

The beer was good with lots of other options.

Great place, great vibe, great drinks and great food! I've been here and just hung out both solo and with a friend, and they always make me feel welcome. I don't always like to go alone to places like this, but here I didn't feel out of place at all. I also enjoy the rotating selection that they have on tap, so there's always something new to try. I also appreciate the selection that includes vegan food and NA beer. Will come back whenever I can! Vegetarian options: Vegan options are clearly marked.