Arby's

Stale bread and meat tasted unappealing.

The floor was sticky and our food came cold, despite being one of the only customers inside the store.

The condiments for the sandwich was were not working 4 out of 5 pumps were not working. It was not crowded about 3 people in there I made it to their attention and they did nothing about it. This is my second what I call not good experiencefor the cost of food these days and the lack of service and preparation of the food you guys need to figure this out

We went there after dinner time and the place was clean and had plenty of seats. We ordered smoothly and the menu was easy to navigate. We were able to use multiple coupons, too. The food was great as always. Vegetarian options: Salad and wraps. You can always just ask for a veggie wrap or sandwich.

Great food and always clip the coupons for saving money.

I’ve never been in a restaurant which was this cold - in January. When I brought up the temperature I was told it’s always freezing and corporate controls the temperature. I challenge someone from corporate to show up at this store and say this is acceptable. I’d be surprised if it was 60 degrees in here. Arby’s - one expects a consistent experience. This one fell short - so cold that my food was cold before I could even finish it. Maybe this why it’s largely empty?

Most of the time this Arby’s is great. They really do make great Gyros. I always do the drive through and the curly fries are always slightly stale. Today I was rushed through my order and I had to say I wanted to order more after they asked me to pull around (it happens, but it was mid afternoon and I was the only one there ordering.) They ended up not giving me an item I ordered (mac n cheese bites), they didn’t give me my receipt, and when I called nobody picked up. Quite a catastrophe today. My order ended up being $30 in total, and after ordering 2 large gyro meals and the mac n cheese bites, it means they did charge me for the item they never gave me. Bummer.

We just waited in the store for about 8 minutes, and nobody even came up to acknowledge us. People from the kitchen would glance up at us, but not say anything. How hard is it to just look up and say "we'll be with you shortly"? When we went back to our car, the same person that was at the drive thru hadn't even ordered yet, either. There seems to be a staffing issue, but again, just SAY something!!

I just went to this location which I have always gone to this one because the food is always hot and fresh and have never had a problem until tonight..I ordered 2 smokehouse briskets and a large curly fry as I always do and paid $20..I normally can't even eat my entire sandwich cause there is so much meat on it I even take a piece of sometimes even 2 off..lol smh I had 2 pieces of meat when there is suppose to be at least 5 to 6..and normally there is 2 different pieces of cheese which I got cheddar only as well as a white sauce that wasn't on it either..I did ask for extra fried onions and I definitely got that.i got so much on it like asked and I realized why they did that to try and make my sandwich look bigger sense they shorted everything else that was suppose to go on it..that's probably another reason why I didn't get my receipt either so I wouldn't complain...