Andrew Schmidt

I've been trying to get a shake since the last 4 months and I always order on the app and everytime I go there the shake machine is down apparently and then they don't even ask me if I want a refund and give me a regular drink that is 3$ cheaper than a shake it isn't right y'all are taking money from people and you always advertise the new flavors but can't even get them so how about don't put the sign up next time and should give someone at least the value of their drink or more or a refund and a drink or something this is redicoulous.

Robert Oakley

We have had food there several times in the past few months and bought gift cards to use. Now every time we go the inside is closed and I hate drive through. We went to get some shakes that are good but very expensive and guess what, the machine was broken. I have been calling several times today to see if it is working yet and they don't even answer the phone. That is bad business. If you can't answer the phone when you are open put a closed sign up and go home

David Dudzinski

Joe Hancken

I know Arby’s spends lots of money on advertising their delicious thick shakes... except the shake machine has been busted since November of last year. Waiting for a part are we? How about a New Shake Machine!?! If your soft drink machine was busted… Would it take over two months to get fixed?

Peter K. Loy Jr

Thanks 😊👍

Wanda Brice

Could you please fix or get a new Shake machine! It’s been broken for over a month now! Please do better for your customers.

Darius Oden

Order chicken and I asked for it fresh they messed up my order told me to keep my receipt and they’ll replace it all I finally made my way back to Arbys 2 days later and act like they can only replace the chicken and still offered to give me chicken that’s been sitting instead od fresh chicken very unprofessional as a manger should have know better to serve a customer old food and took care of the whole problem

Julie Stephens

They forgot to put the Au Jus in with the French Dips I ordered and the fries were undercooked. This whole experience blew chunks! If you want your restaurant to be recognized for excellence, you have to at least try to get the orders correct!

Rich O’Coners

After a 12 hour work day, I ordered a french dip no swiss…. And you know it was on it☹️☹️☹️… to much trouble to drive back in all the traffic around there

Jonathan Walters

Ordered a #6 meal, medium size. Did not get what I asked for, they gave me a small size meal. Accidentally left the drive through window without getting my change, came back inside , they refused to give me my $12 back, they did not give me my receipt, so had no proof of purchase. Poor customer service, will never come back. Don't do their jobs correctly

1070 Crossings Cir

Spring Hill, TN 37174

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