Arby's

Uh oh I hate to make a statement about this site due to me usually enjoying buying from this close spot but it’s becoming like the KFC/LJS in the area. I made two online orders today and went to pick up and there is no car in site. What be going on with today’s fast food?

Seriously, lobby closed AGAIN??? You guys really don't like truckers or people wanting to getting for TAKEOUT!!! NOT just trucks but other vehicles can't always fit in a drive-thru. Common sense people, oh wait, sense isn't common anymore!!! This will be my last attempt at this location!!!

Very polite and helpful

Love the roast beef chadder sandwiche w/ fries and shake. Good food! Will eat here again.

Food was really good and the service was excellent.

Used to love this place. I have done multiple orders recently on the app and they say "come inside " when I say I have a online order. today I was in alot of pain (I have chonic pain issues in my legs) I asked for them to please check if my order was ready since I have mobility issues. Anouther person came on the speaker and said "come inside" no please, no "can you" so I went inside. I know I seemed a bit like a Karen but I was yelling (while using a walker) and asked for a mananger. A younger guy said "I'm the manager" I could tell it was his voice that said to come inside the 2nd time. I told him that I have to use mobility aids and it is discrimation that when I told them I have mobility issues they had me come inside anyway for no reason (my food was ready and right behind the counter) they where not busy (one person was inside waiting on food , no other people where in the drive though) The guy never once said sorry.i could hear employees in the back making fun of me, and I could hear him mumbling about me. He said they did not hear me say I had mobility issues, which I know is not true since they had a 2nd person answer, which means they just thought I was being difficult When I got home I did call their corporate number (the distact mananger number is no longer on the window). I let them know someone will end up reporting them to ADA who will do a fine if they send someone and they do it to the ADA rep. Those fines are normally 5-15k so I'm sure they don't want that. Till they fix this I'm going to go to the arbys in canal since they never once have given me this issue.

Very nice FOH staff, made you want to smile