Applebee's Grill + Bar

Very pleasant experience

I ordered the bourbon chicken a week before online and it was delicious. So l took my daughter to the restaurant and ordered the same meal. I don't know why it came out like a fajita....? The chicken was so dry I swear when I first cut into it I saw some tumbleweed roll by. I will not be back to that location.

I would not recommend this place to anybody. After being seated and placing our drink and food order, our waitress, Abby C, vanished. We did not see her again until we received our food and that is when she was loudly complaining to another waiter and the bartender about how severe the cramps from her period were and how she needed Midol but didn’t have any. My 4 year old had to use the restroom and when we went there we noticed toilet paper coming out of the doors and into the restaurant. Inside the bathroom, the floor was covered in wet soggy toilet paper also. Totally disgusting! We got back to our table, my eldest child was showing her father a very long blonde hair that she found in her food under her chicken. When we finally found our waitress again she asked us what we wanted her to do about it. When she was that we wanted it made again she took it back to the kitchen. It took about 30 minutes for the new dish of food to come out. She told us that the hair did not match anybody in the kitchen and that it must have been my daughter’s hair (my daughter has shoulder-length RED HAIR). As we were waiting for her new food, my husband went to the restroom. A man was leaving the restroom with very long blonde hair. When my husband came back to the table he observed the same man talking to the bartender and then enter the kitchen. When we reserved the bill we were charged for both the original meal as well as the remade meal for my daughter. We had to ask to have it removed and they did it after an argument. We still paid $96.67. We asked to speak to a manager and were told there were no managers on duty. Even after calling and speaking with someone they didn’t even care! I would not recommend coming here. If I was able to give zero stars I would.

We ate here with a party of 6, our alcohol was subpar, our appetizer didn't arrive until after our entree and was horrendous, and one of our entrees was wrong so they had to remake it and we didn't recieve it until after we paid and were ready to leave (and yes, they still charged us for it). The server hardly ever visited the table and never updated us on how much longer on our missing food. Overall horrible experience, much rather go to the applebees on the other side of spartanburg.