Service was good. Fries had not taste and shrimp was overcooked. Ribs were all sauce. Boneless chicken were basic with a bunch of sauce thrown on them.
Asked for a booth with window seat and the hostess replied, “No”. There were several open booths at 2 p.m. on a Saturday and she sat us at a table so we got up and left. Terrible black hostess with an attitude. We visit the Applebees in Madison AL about 2 times a week and this was the 1st time we were displeased. Mgt needs to know their face representing them needs fired.
Friendly service with a smile! Great food . Love eating at my neighborhood grill ! Parking: Ease accessible. Clean .
It was a slow servicelsewhere! With customers just slow. The food quality wasn't the best, there were black chunks of potato in the mashed potatoes ( see photo) and when we brought it to the waiters attention he took it back to the kitchen. when he returned he offered another scoop of the same potatoes, they didn't offer to comp the meal or a discount for the obviously spoiled or subpar food. The burgers were cooked well as was the salmon, but if the mindset of the management at their store is to just shove poor quality food out to the customer what else are they allowing ro happen where you can't see it. We will not return to this restaurant, there are too many around to risk the food poisoning. Save yourself the distress and go eslsewhere! Corporate should visit this store SOON, it's tarnishing the Applebee's imagine.
My mom and I love this location. We’re always here when we want Applebee’s. The atmosphere is always great and the staff is amazing. Parking: There are parks all around the building Kid-friendliness: This location caters to the little ones as well. They have kids menu, coloring activities, high chairs, and just family friendly.
This is my favorite Applebee's location in the Huntsville - Madison - Decatur area. The staff is friendly and welcoming. Service is fast, my food is always delicious, and my beer is hardly ever empty for long. Mr. Dave is a great bartender, he always remembers me and so does a lot of the other staff.