Applebee's Grill + Bar

Service was ok very packed white peach sangria was delicious

Poor customer service

I always eat at the bar. The bartenders are nice, friendly and attentive.

Awesome

I never thought I would write this about this AppleBee location. I took my family out to eat for Sunday dinner because I wasn’t up to cooking. The 1st issue was..We asked could 1 side be changed for allergy reasons. We were told “No you can’t change broccoli for green beans.” We took it in strive and still went on with ordering. 2nd issue..We order regular beverages and 1 drink from the bar. One of the regular beverages was out and we were not offered a substitute. We were told “you can have this blue mountain instead because we are out of the original one”. Okay we still took the evening in strive. 3rd issue..The food arrives to the table cold, under cooked and extremely salty. Especially the kids meal, it was cold like out of the fridge. 4th issue..We said something the waitress she sucked her teeth and told us the food was correct. 5th issue & the icing on The cake….3 people from the party of 4 get up to go to the bathroom and the waitress asked did we pay the bill. Mind you my husband was still sitting at the table with all our coats and his drink. I told the young lady yes on the app and I also left a tip. She walked over to the computer at the middle to see if I was lying. And YES I walked over with her to watch her do it. Then I told her have a good night..Just be mindful when you go on the weekends because you do not get the same service as the weekdays. My husband & I go regularly on the weekdays with friends for dinner or happy hour. And nothing like this has ever happened to us. It’s always a pleasure and the drinks/food are good. We have been dealing with this location even before they moved from being next to Marshals on 225th to the corner of 225th and broadway. The quality of staff on the weekends has become horrible.

The food was very cold and I ask for water also on the size and the woman never gave me water.