Good food + nice ambience + bad service = lost customers! 1. We loved the bakery items at Angelina. Our family visited a couple of times during our 5 day trip to NYC. However, each time we found the staff impatient, rushed, and reluctant to help patrons or answer their questions. 2. They run out of items fast and none of their staff can answer when the next lot comes in. 3. Much-2 before their closing time, the staff starts throwing remaining items into trash in front of customers, which is a practice that is highly undesirable in the restaurant industry. 4. They also close their gelato bar at least an hour before their closing time. There’s no denying the fact that their food items are good, they are located in a prime place, and have good ambience, but bad service means that customers may / will not be back. Very disappointed, to say the least.
I strongly suggest Nutella bomb
Very clean! Lots of options even later at night. Cannoli was better than a well known Italian Bakery we went to previously:) Orange peel complimented the sweetness. Cute donuts. More seatings.
Adoro Angelina Bakery. Tudo delicioso, fresquinho, o ambiente é tranquilo, os funcionários educados e solícitos. Presença obrigatória em NYC.
Angelina è una garanzia, ma se non ci fosse Denis a preparare i suoi fantastici dolci sicuramente il locale non sarebbe a questo livello! Denis sei un artista, continua così!!
My experience here was delightful! Lots of delicious pastries to choose from. I went with the pistachio cannoli which was incredible- would highly recommend. I also ordered the red velvet cake, however, it was dry and underwhelming. With that being said, the staff were super friendly. I’ll be coming back to say hello to George who made my experience all the more memorable (and to grab another cannoli :))
Beautiful coffee, excellent selection of pastries great staff, but horrible play list, completely out of concept. I been here 5 times in the last two weeks, I love rap/hip hop but no that loud and not with coffee and pastry at 2:00pm.