I had a fight with my wife bcoz of very poor service in Ambala sweet store melton Road Leicester. I have to wait in queue for 2 hours, MR AMBALA please take a note on your staff to give a speedy service for the customers, your male staff is good for nothing they act like they have applied a hina ( mhendi ) on there hand an serving for customer. I will never visit again.
To the Manager of Ambala... i have given you 1 star because every Eid u only put two staff members working there who work snail speed. Pls pls can you recruit more staff during the end of ramadan and Eid. I had to wait an hour to be served which is ridiculous. The queues go out on the street to the next street. We are all busy people pls can you help your community and speed up the service. JAZAKALLAH
The quality of the Asian sweets is really good. Nice clean shop, it is very busy with long queues, especially at special occasions. A short wait to be served as staff were busy serving customers. All the staff are polite and friendly The service was great. Well worth ordering beforehand during busy periods.
Not great service especially when you are fasting! They sent me from the Evington branch to Melton Road insisting they could not take pre-orders for Eid at Evington but only at Melton Road. Despite the inconvenience of location and fuel I went there and waited in the queue. When I got served they said No! "Why they are sending people here - go talk to them" Very disappointed considering only 2 months ago I purchased 40 boxes for a function from Evington which they were happy to make up.
New place, good products. New guy on the till needs training on how to count
Top on sweets, no dought all nice and clean inside all tidy, but as you come on counter customer service is soo week what to say the guys wo works behind the counter always grumpy , never smile .
Best shop for sweets in Leicester