Amazing Basil & A Cup Of (Fremont)

Amazing Basil has a very nice restaurant and the food is quantity and quality is good for the price and has an extensive menu with vegan options. All the menu items have pictures and there is ample parking. On paper, this restaurant seems like a great place to grab a bite with a group of people. My biggest issue is the the service is the most abysmal I have ever seen. For our group of six people, it took 35 minutes for all out entres to come out. The first dish came out, then the second a minute late, then the third 10 minutes after that. The fourth came out another 10 minutes, the fifth came out after another 10 minutes and the final one came out after another 5 minutes. Throughout the 35 minutes we saw probably 30 to 40 dishes come out. Clearly the electronic ordering system is completely broken and doesn't prioritize completing an entire tables order. We contacted 4 different severs to ask to status of the food. Two of them just went up to the desk to look at a computer and never came back. One went up to look at the computer and came back to say it was "in progress". The last went up and came back with a dish and said nothing more. It's quite clear the servers have no way to communicate with chefs and that the electronic ordering system is broken and cannot be overridden. Avoid this place at all costs if you have a large party. My second issue is that dishes should not be served with plastic containers. My dish came with sauces in plastic containers and it's really just a waste for when you're dining in. Please use soy sauce dishes or something dinner as it's a extremely infuriating use of plastics. My third issue was that everything on my plate was warm except for the egg. The egg was cold so I also have concerns about the food prep as well.

Tom yum Soup was warm but should be hot or at least warmer. Didn't feel any coconut milk. And it didn't taste a fog as expected. Green papaya salad was a bit better, but still less than in some better places. The same about the basil beef. I will not reopen to eat there

We went for valentine's day dinner date and it was perfect. The ambience, food, drinks were great.

It takes about an hour to serve… just noodle…

Very nicely decorated place serving various types of SSEA food like Thai, vietnamese and Singapore. Weird combination of menu but it works out pretty nicely. I had the boat noodle and the portion seems like never ending..Very generous portion, great flavours and reasonable pricing! Will be back again to try other dishes.

Roti Curry - 4/5 Egg Garlic Noodles - 5/5 Seafood Laksa - 3/5 Large portion size for the entrees so great for family style dining.

Great food but the popcorn chicken could use more basil taste. I got the Tom yum which was great and generous