Amaya Grill and Bar

WE SAW A MOUSE RUN ACROSS THE RESTAURANT. Then the clown of a director, Mr Preman Mohan refused to waiver the bill because to his words; "it wasn't in the kitchen so the food isn't contaminated". Not really helping the stereotypical stingy Asian greed mentality. My partner booked this place to celebrate my birthday, at first everything was fine, the food was flavourful and the waitress (Nisha) was very friendly. However things took a turn for the worst when towards the end of the night, my partner spotted a huge rodent running across the restaurant and screamed. I didn't get a full glance at first but it came back a second time ans the waitress also witnessed, she looked startled and in shock, she called the manager over (tall, white french woman) she was really understanding and empathetic, she insisted to waiver the bill as a gesture of class and good hospitality which we accepted as we were quite flustered. But she iterated she would have to run it past the director as it wasn't in her control to authorise the bill being waivered. To our surprise, the restaurant charged us the next day, the director, Mr Reman Bohan, called my partner and was very rude and was very defensive over the bill dispute. Which obviously shows this guy has no class and is just a stingy money pinching Asian. Is your reputation worth ruining over £250? Will not be coming back to this restaurant and strongly advise anyone else coming here as they clearly don't understand what it means to have class, be cultured or have any etiquette. Fix up man

THE RESTAURANT HAD A RAT RUNNING ACROSS THE RESTAURANT! DO NOT DINE! I REPEAT DO NOT GO! I was so appalled by my experience, I went to celebrate Eid with my family and towards the end of the meal we saw a large mouse run across the place TWICE. We then complained, the manager reassured that we will not be charged for the bill to only then be charged onto my card the very next day! The director was SO rude to me on the phone he tried to justify it saying the mouse wasn’t found running around in the kitchen therefore my concerns weren’t a big issue..?! Like i said I am traumatised please do not waste your money on this so called Michelin star restaurant - the food was decent but it’s not worth your money! I never write google reviews but I had to on this occasion because its the worst experience I have ever had in a restaurant!

I’m confused and distraught by this.. Do not dine here a rat was found Yesterday evening, on the blessed day of Eid, myself and my two sisters went for Dinner at Amaya Grill and Bar. Let me start by saying our waiter and the manager were very polite and understanding, and didn’t take wrong in this situation. The food was decent, but we had an uncomfortable situation of seeing a Rat in the restaurant. We felt very uncomfortable, and it put us off our meal, we had informed the manager with what happened, and she offered to right off the bill, and compensate us for our unfortunate experience, which we saw as a gesture of good will. Less than 24 hours later, my sister’s card was billed £200+ by the restaurant, keep in mind this was the card attached for the reservation, not a card presented at the restaurant nor agreed to be used or charged for the bill. Out of confusion to the fact we were told we won’t be charged, my sister then called to understand the situation, she was called back by a man called Preman Mohan, the So called ‘director’ of this restaurant. He calls and starts by saying what’s the issue? He’s called and started with this, my sisters explained the situation, explained that the manager came to a conclusion, not an agreement, a conclusion that it’s only right we are able to end our experience without paying due to the fact of what happened. Mr Mohan kept continuously speaking in a manner of threat, he continuously cut my sister off as she spoke then said a few statements to my sister: ‘You’re putting words into my managers mouth’ ‘You didn’t give her an option’ ‘It wasn’t a Rat, it was a mouse’ ‘It wasn’t in the kitchen, it was only in the seating area’ ‘What restaurant have you been to before and expected to have free food?’ ‘I’ll take the service charge off, but the food is being payed for’ ‘The money will come out the managers pocket, do you really want that for her’ The complete immaturity of this so called director, this man who’s called in the manner he did. He didn’t stop there, he’s then decided he’s going to bring up my sisters record of other restaurants.. never have I heard of this being appropriate or being done in a situation like this. 3+ years ago we were offered a free meal by another restaurant as they didn’t ask for allergies when taking orders, our friend had an allergic reaction to the point ambulance was called to the restaurant to take her from there, to where the restaurant offered the meal on the house as it was a situation to literally my friend could’ve had it to the worse, without knowing a situation he brought this up, saying my sister is an individual who goes to restaurants and continuously tries this, again, this is the director speaking like this, you would think a man of experience, sorry, a boy of experience would speak with more professionalism, but he thought let me do what I do best, and be a stubborn, lying, unprofessional director and take matters into my own hands. HES THEN SAID HE WILL BLACKLIST US FROM THE RESTAURANT FOR THIS? surely as a business owner, you want to make amends, you want to understand the situation, he’s blacklisted us as if we are a problem and threat, his staff literally offered the meal, not us, what can we do, when you decide you want to charge without calling or understanding. This google review isn’t the only thing we’ll be doing, mark my words. We didn’t even complain further as everything else was okay, we simple kept the situation within the restaurant of the rat and uncomfortable circumstances but Preman decided he’ll take matters into his own hands, without a call to understand, without asking which card to bill, without asking is it ok to bill? A so called Michelin starred restaurant with a director like this? What a plumb, to speak to a woman like this aswell, would’ve preferred if he called me in to speak face to face in his pest filled restaurant. Preman, well done for putting your rat starred, sorry, Michelin starred restaurant into the mud. Kudos to you sir x and thank you for ruining our Eid!

Mostly about food here..(Service and atmosphere were great). Starters Gilaf dori seekh kebab(would recommend), Black pepper chicken, and prawns were good. The rose n chilli chicken and chicken chops were just ok. Flavours could have been stronger. Cocktails could have been better too. I struggled to find a good one apart from the old fashioned I had. Main course: Awadhi chicken was good. Chicken biryani was just ok. Missing flavour again.

Wow what an incredible meal from start to finish! Went there for our anniversary dinner, the ambience was amazing, the service impeccable!! Five stars!

Fantastic! Celebrated our 25th Anniversary and everything was perfect! Staff, food and service!

Easily my favorite Indian restaurant in London. Love the tapas concept. The Biryani was amazing. The Lamb, Sea Bass and Naan were also notable.

Came here with a friend and we both had such a great time. All the food was amazing, service was impeccable and the drinks were nice at all. We had the tasting menu. Looking forward to coming back for the set menu. Vegetarian options: They even have a vegetarian tasting menu