My kids and husband had been here before but I hadn't so they wanted to take me. It was a very busy day and apparently they were short staffed. The sign stated please seat yourself. Then In tiny letters "or get on wait list." We did not see that part. So we seated ourselves in one of the several empty tables (two adults, 3 kids). Waitress came up and informed us they are short staffed and we if we aren't on the wait list we need to get up. Fine. I asked where we get on the wait list. Waitress says, rudely, "with one of us, I just told you that." Me: "I'm sorry I didn't hear you, no need to be rude." Waitress: "You Were rude first. Look around you. We are busy and short staffed which I already told you." She is screaming at me at this point, and not even trying to not cause a scene (I was quiet but firm this entire interaction). I ended up in tears and we left the restaurant. As someone whose family owns a restaurant, I understand the demands, especially when you are short staffed. But guests/customers should never be made to feel like an inconvenience or like they aren't wanted. I'd had a long day and admittedly, maybe I wasn't the most polite either. But I did not deserve to be spoken to like that. Maybe if I had been a regular, as I've seen several reviews state, this wouldn't have happened. I guess I'm not part of in in crowd, so it doesn't matter how I'm treated or spoken to.