ALBACA

Stayed at this hotel for 8 days. Restaurant is expensive but they have exceptional customer service and high quality food. Happy hour was reasonably priced. One morning, we had Avocado toast and it was made with Burrata Cheese, super fresh field greens and Heirloom tomatoes. Food prep and presentation was also exceptional. Probably the best Avocado Toast I’ve had at a restaurant…. Happy hour guacamole, nachos and Brussel sprouts were also very good - maybe only 4-star… but reasonably priced and service here is just exceptional. One night we ordered smoked old fashions… and they were very good! Watch out Eddie Vs, you’ve got competition on the other side of the Bay. ;-) I think we’ll order those old fashions again before we leave. Hopefully Oscar will be our server again.

Ordered the steak with truffle fries- it was very plain- no frills- over priced- fries were good- live jazz great! Service great- setting great- steak pass

Amazing complimentary breakfast. I strongly recommend the buffet style ($35). If you are Titanium Elite, it'll be for free l.

My last night at the hotel. Attending a grueling medical conference. Was looking forward to having a pleasant, peaceful dining experience out in the patio. But just as my appetizer arrived so did a large, rude, inconsiderate large party. I couldn’t enjoy my appetizer and requested to be moved indoors. By then I was angry. The anger drowned out the rest of the meal and tasted horrible. When I returned to my room I called the manager to complain about my negative experience and all she could offer me was to “comp the desert”. I asked her that’s it? She said would see what more she can do. When they saw I was visibly upset, when a customer has to move seats, they should have sensed something was up and offer something to the customer to improve the customer experience. But nothing was done. Going forward, if this scenario unfolds again, they have to find a way to satisfy the customer. They failed tonight. I usually attend this annual conference. If I return next year, I’ll just order room service.

The service experience here was terrible. I’m watching an empty restaurant with a 20 min wait for breakfast. As a host of the hotel this was a bummer to my experience.

The best dinner we had all week! Most food is fresh made in house and so tasty. Shout out to Marco, our server, who took great care of us!

The view a 5 , service from waitres a 5 , excellent service but and this is the big thing the hoat has more power than the general manager ..I am a owner of marriot , westing and sheraton , and I was kicked out of the table I sit because I dint went through the hostess.. so this restaurant , I had to go to the system in place . Got fix and sure the food was okay a 3 no plus .

Sarah, the host- she’s very aggressive and rude! She snapped at me when I asked her a question then continued to be passive aggressive! I understand that she is young and is learning how to handle customers but maybe she should find a job she is happy with? The bar staff is excellent and the waiters were also confused why she didn’t assign our table! After waiting for water and a staff assigned, 30 minutes later we walked out! They explained that she never assigned us! Maybe she’s racist? Or just having a bad week?