Pool tables ar not cleaned and it costs £8 an hour +£10 a year membership not good value for money
I came here with my friends last Thursday on a day out to York and I can honestly say I’ve never had worse service in a restaurant. I work in hospitality so I know it can be stressful but there was not even 4 tables in when we visited so no reason for it to be that poor. After taking our food order the waitress left without giving us a chance to order more drinks so we had to wait for her to come around again to try get her attention. Once the table had been cleared and we were ready for the bill it took at least 30 minutes to get it. We were sitting with coats on so it was pretty obvious we were ready to leave but the waitresses on just kept coming down to the area we were sitting, looking at us and walking away. To make it worse there was at least £10 added to the bill in service charge even though we were only a table of 4 and received no good service. Also didn’t get a print out of the bill beforehand was just shown a card machine to pay my share. If they had shown us a print out of the bill like they should have we would have removed the service charge because it was not deserved. All that said though the food was very tasty and came promptly so at least someone could do their job well.
My 2nd visit after joining for the pool tables £10 for year. On both occasions I have have to spend 10 min cleaning the tables. Paying £8 per hour for the table. Is a rip off as all 3 tables need reclothes as holes in it. What am I paying the for. Impossible to get 8 games in one hours.
We have been many times.. and never had a bad meal yet, service, quality, can't praise it any better
Great experience and would recommend
Bartender was absolutely belting, attention to detail with cocktails left me amazed. Very fast service and the food was quickly delivered to my table. Good quality and happy with how it was.
Good brunch options, good location.
Are u looking for a place to eat quality food,drink, and calm down your stress ,1331is best for you. VISIT AND ENJOY TOP NOTCH SERVICE FROM THEIR ALL WELCOMING AND RESPECTFUL TEAM Wheelchair accessibility: They have bars and restaurants down stairs and upstairs. So it will be easy for those using wheelchair to access the downstairs restaurant.